Our Policies

55OUR POLICIES AND WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. SHIPPING TERMS

All packages are delivered to the post office in the neighborhood. The postman closest to you will either deliver the package or leave a notice if you are not home. We currently offer Delivery within the UK and worldwide service with the following two shipping options respectively: 1. ROYAL MAIL shipping waiting time is Next Day Delivery, 1-2  business days.  2. Airmail. Your order will usually be delivered within 4 to 5 Business days.  If Royal Mail is not an option for your shipping method for UK based orders, other shipping companies will be used.

Unfortunately, due to customs delays, delivery may take a little longer. this is independent of our delivery service. Therefore we cannot guarantee that you will receive your order on time. Earlier delivery of the package is also possible. You can order any medicine on our website and have it sent to you immediately in the mail. We aim to process your order within 24 hours of receipt. We do our utmost to pack and deliver an order quickly. If your order is accepted, an email will be sent to you automatically. We will do our best to deliver the items on time. Rest assured that we will do our utmost to resolve any issues with the delivery of your order. If you have any questions, our account managers will be happy to help. Please feel free to contact us. Our account managers will be happy to answer any questions you may have. Feel free to contact us. If you have any questions, our account managers will be happy to help. Please feel free to contact us.

2. RETURN POLICY

Contact our customer service team if for any reason you are unsatisfied with the product you have purchased. We will resend your order for free if the product is damaged, defective or the seller sent the wrong item. For orders out of the UK, We are sorry but we do not accept product returns. International regulations prevent the return of medicines.

3. PRIVACY POLICY

Protecting the privacy and ensuring the security of our customers’ and website users’ personal and financial information is one of our top priorities. You will receive a concealed package so that no one but you will know about your order. Since your order is a gift, we do not indicate the price on the packaging. You are exempt from paying customs duties depending on the customs laws of your country. To ensure the security of your information, we employ a variety of security procedures. All your data is protected during the ordering process using industry-standard SSL encryption. Your privacy and personal data are also well protected. We do not accept Credit Card and PayPal in order to respect privacy and make sure everything stays discreet.

4. USE OF COOKIES

Cookies are small text files that are downloaded to your computer from the web server. Cookies can be used to customize the content of web pages based on visitors’ browser types or other information they send, to record session information such as previous website activity, to improve the service provided to visitors returning to our website, and to enable access to certain sections of the website.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. COMMENTS

We collect the information provided in the comment form, the visitor’s IP address, and their browser user agent string when they leave comments on our site to prevent spam. The Gravatar service may create an encrypted string (also called a hash) from your email address to determine if you are using it. The Gravatar service’s privacy policy can be found at https://automattic.com/privacy/. Once your comment is approved, the entire public will be able to see your profile picture next to it.

2. MEDIA

Avoid uploading photos with embedded location data (EXIF GPS) if you plan to submit them to the website. Any location data from photos on the website can be downloaded and extracted by website visitors.

3. CONTACT FORMS

You can choose to save your name, email address, and website in cookies when you leave a comment on our site. These are provided for your convenience so that you do not have to re-enter your details each time you post a remark. These cookies last for one year. We will set a temporary cookie to see if your browser accepts cookies if you have an account and log in to our site. This cookie is deleted when you close your browser and contains no personal data. When you log in, we will also set a number of cookies to save your login information and screen preferences. Screen options cookies last for one year, while login cookies only last for two days. If you choose to “Remember me,” your login will remain active for two weeks. Your login cookies will be deleted after you log out of your account. A new cookie will be saved in your browser when you edit or publish an article. This cookie simply contains the post ID of the article you just edited and contains no personal information. It’s used up after one day.

4. Embedded content from other websites

Articles on this website may include embedded content (e.g., videos, photos, articles, etc.). When content from another website is embedded, it behaves in the same way as if the visitor has actually visited that other website. These websites may collect information about you, use cookies, embed additional third-party tracking, and track how you interact with the embedded material. If you have an account and are logged in to that website, they may also be able to track how you interact with the embedded content.

5. HOW LONG WE KEEP YOUR DATA

When you post a comment, both the comment and all associated information are stored indefinitely. This allows us to recognize and approve subsequent comments without having to manually moderate them. If a user registers on our website, we also store the personal information they provide in their user profile. With the exception of their username, which they cannot change, all users can view, update, or remove their personal information at any time. Site administrators can also access and modify this information.

6. What rights you have regarding your data

If you have an account on our site, or have left comments, you have the option to request to receive an exported file of the personal data we hold about you, as well as any data you have provided to us. You can also ask us to delete any personal data we hold about you. This does not include any information we are obliged to keep for administrative, legal, or security purposes.

7. WHERE WE SEND YOUR DATA

An automatic spam detection service may be used to check visitor comments.